Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it

Contact forms and email enquiries

If you should contact us using an enquiry form or via email, we will only use your information for the purpose of following your initial enquiry through to a satisfactory resolution. Your information will then be processed in accordance with our data retention process as stated below.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can turn cookies off using your browser settings. To get full details on how to do this in your browser visit All About Cookies.

Please be aware that disabling cookies on your computer can adversely affect your user experience across many websites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


This website collects standard internet log information and details of visitor behaviour patterns. We do this to collate information regarding the number of visitors this site has and how those visitors interact with the information that this site provides.

The cookies used for collecting analytics data do not make any attempts to gather information pertaining to an individual’s personal details or identity; They allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics. The cookies used by this site are: __utma, __utmb, __utmc, __utmz

Who we share your data with

Our standard work and administrative processes do not require the sharing of any personally identifiable data. Should your data ever need to be shared with a third-party we will seek explicit consent from you prior to any such transaction.

How long we retain your data

If you have made an enquiry we will keep your data for a maximum of 12 months following your initial enquiry submission.

If you use our services we will keep your details for 36 months following completion of any work for the purpose of internal administration.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

In the event that we may wish to use certain elements of your data for any other purpose than that for which it was originally submitted, we will seek your permission along with a specification of exactly what data elements we will use in relation to any specific request.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you use any of our services or ask to be kept updated, we may send you emails relating to our activities and offerings. Should you receive any promotional emails we will always provide you with the opportunity to unsubscribe.

Additional information

Email newsletters and promotions

If you use any of our services or ask to be kept updated we may send you emails relating to our activities and offerings. Should you receive any promotional emails we will always provide you with the opportunity to unsubscribe.

How we protect your data

Any data that is archived relating to an enquiry and/or job, will be placed on encrypted facilities that are not accessible via remote network connections. All personally identifiable data will be deleted when the records exceed our data retention guidelines.

What data breach procedures we have in place

Should a data breach occur, we will send out an email at the earliest opportunity to inform any subjects whose data may have been compromised. This email will contain a list of data types that are attributable to their specific category of record.